Candle Care

FIRST BURN

 For the most beautiful, even burn, allow your candle to melt fully to the edges of the vessel during each burn, especially the first.
Let it burn for 3–4 hours at a time so the wax creates a smooth, even melt pool.

*Do not burn for more than 4 hours at a time. Allow the candle to cool and reset before lighting it again.

 

WICK CARE

Before each burn, trim the wick to ¼ inch.
A well-trimmed wick helps your candle burn cleaner, slower, and with less soot—preserving both the fragrance and the vessel.
(Pro tip: A wick trimmer makes this effortless.)
 
When the Candle Reaches Its End
When approximately ½ inch of wax remains, it’s time to retire your candle.
Burning a candle to the very bottom can overheat the vessel and increase the risk of damage or fire.


CANDLE STORAGE

Keep unused candles in a cool, dark space to preserve fragrance integrity.
Avoid prolonged exposure to heat or direct sunlight.
For best performance, burn within 6 months of purchase.


 CANDLE SAFETY

Create a safe, mindful burning experience.
Never leave a lit candle unattended, always burn within sight.
Extinguish before leaving the room or going to sleep.
 
Keep Your Space Clear
Place your candle away from drafts, fabrics, and anything flammable.
Keep out of reach of children and pets.
 

Frequently asked questions

How long does shipping take?

We ship within 5-7 business days upon receiving your order. Standard shipping typically takes 3-5 business days within Canada. Expedited shipping options are available at checkout.

Do you ship internationally?

Yes, we currently ship within Canada and to the United States of America. European shipping options are coming soon.

What is your return policy?

Due to the nature of our products, we currently do not offer returns or exchanges. However, every item is carefully inspected before shipping to ensure it meets our highest quality standards. View our full Return Policy.

What are your candles made from?

Our luxury candles are crafted with premium soy wax blend, lead-free cotton wicks, and high-quality fragrance oils, free from parabens and phthalates. Each candle is hand-poured to ensure the highest quality.

Are your products cruelty-free?

Yes, all Fleischer Privé products are cruelty-free. We do not test on animals.

How do I care for my candle?

For detailed candle care instructions, please visit our Candle Care Guide. Key tips include trimming the wick to 1/4 inch before each burn and allowing the wax to melt evenly across the surface.

Are your candles safe for pets?

While our candles use high-quality, non-toxic ingredients, we recommend keeping burning candles away from pets and never leaving them unattended.